STORIES

Real clinics, real quarters. No vanity metrics.

Each story is a single quarter from a single clinic. We name what we did, what worked, what did not, and what we changed for the next quarter. AHPRA constraints mean we are careful with patient outcomes — we focus on operational results.

CASE STUDIES

Three quarters, one swipe.

Swipe between cases

GOLD – Q3 2025

Aesthetic Group – Sydney

Lapsed reactivation + paid acquisition

CHALLENGE

Owner-led clinic not able to fill a full week of bookings, despite a heavy and successful social presence.

WHAT WE DID

Overhauled the way google and AI understood the clinic and the website. Built SEO technical foundations, and increased scrutiny on keywords.

OUTCOME

Bookings grew significantly in as little as 4 weeks. Clinic able to hire an additional staff member to fulfil patient demand.

WHAT WE WOULD CHANGE

Honest one: We found that paid search didn’t perform for this client with their limited availability and boutique offering. Learnt lessons and tried again.

SILVER – Q1 2026

Single-practitioner clinic – Sydney

SEO foundations + organic social kick-starter

CHALLENGE

Brand-new clinic from a standing start. Add a website, an approach, configure booking system, and brochures and ENERGY.

WHAT WE DID

Followed the clinics voice to build a fully compliant website, crafted in clinic materials, social media templates and more.

OUTCOME

Within 3 weeks of launch, getting website clicks for terms like “botox near me” and “lip filler sydney” and CTR of over 10%.

WHAT WE WOULD CHANGE

We are pretty proud of this one. It takes time for google to recognise websites – starting to rank in three weeks in a busy suburb is phenomenal!

Conceptual graphic showing clinic staff management and digital marketing channels organised for practice growth

BRONZE – Q4 2025

Multi-location group – national

Paid Search Toolkit support for in-house team

CHALLENGE

Strong clinic with a capable in-house marketing person, but search wasn’t their strength. Confident on social and content, less so on Google Ads. The clinic didn’t want to outsource and lose control, or pay done-for-you fees for work they could run themselves.

WHAT WE DID

Paid Search toolkit (campaign structure, keyword map, compliant ad copy frameworks, landing page template), Website Audit toolkit, Tracking + Analytics toolkit, Google Business Profile toolkit. Each with a deck so their marketer could execute confidently.

OUTCOME

Their marketer launched and ran search in-house using our frameworks. +60% new enquiries in the quarter, average $30 cost per enquiry, with the clinic keeping full control and skipping management fees. The capability now lives in the building, not with an agency.

WHAT WE WOULD CHANGE

Nothing – very happy to empower this clinic with the result they were looking for!

HOW WE PICK NUMBERS

Operational metrics, never patient claims.

AHPRA guidelines limit how we talk about patient outcomes. We focus on operational metrics: bookings volume, search visibility, indexed pages, cost-per-acquisition, return-rate. We never claim treatment results in a story.

WANT TO BE THE NEXT ONE?

Tell us about your clinic.

Each Growth Box engagement starts with the same 30-minute diagnostic call. We map your situation against what we know works.